Since launching its first UK restaurant in 1992, Nando's has expanded to over 1200 restaurants and has helped to revolutionise the casual dining market with its Portuguese influenced chicken menu.
One of the chain's longest running strategic partnerships has been with RATIONAL, the specialist in hot food preparation. Cameron Holder, head of non-food and indirect procurement, explains. “We've worked with them for at least 25 years now, and we like to think we've grown up together over that time.”
RATIONAL equipment has become one of the keystones of Nando's success. “There's a RATIONAL appliance in every single restaurant of Nando's, we use them to prepare our `hero product' so they are the only cooking equipment we demand.” Says Cameron.
There are many reasons for this, but consistency is at the root of why they have become such a vital part of the setup, we need to take into account not being able to rely on highly skilled staff being available all the time,” says Cameron. “With our RATIONAL equipment, we know that kitchen staff can select the program they need and let the appliance get on with cooking the chicken, safe in the knowledge that it will come out exactly as required.”