A fault in the cooking system must be fixed as soon as possible. Or even better: It doesn't even happen. Digital Service Management makes both possible. It keeps you and your RATIONAL Service Partner informed of the maintenance status. It also means fewer and faster service calls. Digital Service Management has two parts:
Digital Service Management is available directly from your RATIONAL Service Partner.
Minimise system downtime.
You and your service technician can see the maintenance status of the cooking system at all times. Automatically receive a push notification in the event of a fault and act quickly. This minimises equipment downtime and ensures safety.
Extend the life of your equipment.
View maintenance status online, detect wear in time and respond correctly with AI-generated recommendations. This ensures a long service life for the individual system components. And therefore of the entire cooking system.
Save time and money.
With predictive maintenance, wear and tear can be detected in good time, saving energy costs. And in the event of a fault, automatic error messages and remote access get your cooking system back up and running in no time - saving you time.
React in good time and prevent system failures.
Keep an eye on everything, detect wear and prevent breakdowns. The Digital Service Report is available to help you keep track. And to help your service technician plan maintenance together with you - tailored to your individual use and your cooking system.
Get quick remote assistance in the event of a fault.
What if the cooking system fails? Then your service technician can fix the problem quickly, ideally remotely.
1. Automatic push notification to you and your Service Partner in the event of a fault
2. Repairs can be carried out quickly and remotely by technicians
3. The technician records the work carried out and the components replaced in the digital service booklet
Go digital now.
Are you interested or want to get started right away? Then contact your RATIONAL Service Partner. Find your nearest service partner here.